Help Center

We are Christians, just like you! We are a small family business that believes in sharing our love and faith for Our Lord through beautiful, high quality clothing and jewelry. To find out more about us visit our About Us to discover who we are and our mission.

Since we have 6 different warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you! Most of our items are shipped in the USA so the time difference between items arriving will be minimal.

We partner with warehouses across the globe but our main warehouse currently resides in Virginia, USA. Both myself and Grace currently reside in Australia.

When you head to our checkout you can place the code in the section that discount.

Remember to check out our current deals in the emails we send you as we regularly have promotions!

Yes we track all orders and as soon as you order has been sent an email with a tracking number will be sent.

You can track your orders from our track order page (link in menu)

For orders into the USA they will come USPS and for international orders they will come by your countries regular post (Priority shipping options coming soon!)

You can track your order at these websites as well if you like:

https://www.aftership.com

We will send you email notifications all the way to your door so you will ALWAYS know where your package is :)

The best way to get in touch with us is via email

EMAIL: Info@OurLordStyle.com

FB CHAT: Message bar down the bottom or on our FB page:  https://www.facebook.com/OurLordStyle

Phone: Coming soon (Only the 2 of us here currently but as the team expands we will have phone)

Defiantly reach out if you have any questions and we would be happy to help.

Business Hours (USA Pacific Time):

M-F: 8am-6pm

Make sure you follow us on FB Here:  https://www.facebook.com/OurLordStyle

And be sure to subscribe down the bottom and set the notifications to ON as we will send you any promotions we are running via email and notifications.

Make sure you enter your correct email as well so we can get in touch whenever we have new promotions running :)

Yes we track all orders and as soon as you order has been sent an email with a tracking number will be sent.

You can track your orders from our track order page (link in menu)

For orders into the USA they will come USPS and for international orders they will come by your countries regular post (Priority shipping options coming soon!)

You can track your order at these websites as well if you like:

https://www.aftership.com

We will send you email notifications all the way to your door so you will ALWAYS know where your package is :)

All orders are generally shipped out within 3-5 days depending on the demand (Usually 3). 

For the USA: Most orders are delivered, on average, within 5 business days. On some rare occasions, due to holidays or unseen circumstances, orders may take a few more days. For that reason, please allow 10 business days before contacting us. 

For Canada, Australia and the U.K.: Most orders are delivered on average, within 10 business days. On some rare occasions, due to holidays or unseen circumstances, orders may take a few more days. For that reason, please allow 15 business days before contacting us. 

For the Rest Of The World: Depending on your location, your order may take 20-40 days to arrive. The main factor is customs but usually they will arrive in 15 days.

Feel free to contact us VIA email if you need more information.

ALL ORDER ARE SHIPPED FROM THE USA.

Usually between $2.99 - $4.99 depending on product weight but you can rest assured we don't tack any cost on and will only charge you the cost we get charged!

If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.

For any apparel you need to contact us within 12hrs as our printer starts preping very quick.

Packages rarely get lost unless we were given the wrong address but in the rare case it does happen we will be happy to assist you.

If within 60 days you haven't gotten your package contact us and we will give you a full refund.

Absolutely we do! We believe strongly in our products and have a 60 day money back guaruntee all of them!

If for some reason there is an issue with the item (incorrect print, damaged in transit, anything within reason) then just send it back to us and we will exchange the product or give you your money back.

Email us first and we will organize it.

WE STAND BY OUR PRODUCTS 100%

We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge. Returns must be made within 60 days of receiving product. At the time you place an order, you will be asked to confirm all the details regarding the items, sizes, designs, spelling, etc. When we say Our Lord Style makes everything 100% custom, we really mean it – each item is custom made exactly as you select/type. Therefore, we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. If you have any questions while placing an order, please contact us so we can make sure you get what you want.

You are able to cancel your order within 30 minutes after placing the order (excluding apparel or printed goods as we tend to batch these and send to the printer every 5 minutes). After that time has passed, your order has been processed and you are more than welcome to use our easy return policy once you've received it (not applicable to apparel or any printed items).

Currently we accept the following forms of payment:

• Visa
  
• MasterCard
  
• American Express
  
• Discover Card
  
• PayPal 

We do not store or save any of your credit card information on our site. All credit cards payments on our website are processed by Stripe and Paypal. They are among the world's most reputable and trusted payment processing companies. We do not collect, receive or have access to any of your credit card information with these companies.

Bounce Deals adheres to highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. 

Your credit card information is only used to complete the requested transaction and is not subsequently stored.

We use Secure Sockets Layer (SSL) technology to provide you with the safest, most secure, shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. 

Yes we absolutely do! Thanks so much for shopping with us. We hope to be able to find you the best quality products at the best prices from around the world.

I'm pretty sure you have heard that said before but the difference with us is we are actually people not just a logo and a brand name.

So give us a shot and I am sure you will love us :)

Ryan & Grace